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Home / Quick Reference Guides / Quick Reference Guide Example 1

Quick Reference Guide Example 1

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Audit Schedule 191020

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Quick Reference Guide Example 1
Deteriorating Patient in the Emergency Departments
ED Code Blue Response and Management Teams
Use of Distraction and Calming Strategies in Emergency Departments
Use of Type 1 Mechanical Restraints
Clinical Teams To Support MHAOD Care In SHED
Mental Health and Alcohol and Other Drugs (MHAOD) Care in Emergency Departments
Services Supporting Alcohol and Other Drugs (AOD) Care in Emergency Departments
Key Management
BAU and The Hub Pantry Use
Bathroom Occupancy Sensors and Obstructed Access Doors
DX8 Touch Panel Light
Services Supporting Mental Health Care in Emergency Departments
COVID Patient Information In multiple languages
Intercom System – SHED QRG
Managing Delirium Within the Emergency Department
Resuscitation Area Pendants – SHED
Intravenous Cannulation (IVC) in the Western Health Emergency Departments
Patients appropriate to wait in waiting room prior to discharge
Ambulance Victoria (AV) Patient Offload QRG
Emergency Department (ED) Access, Patient & Staff Safety Huddles
Ambulance Offload Delay (AVOD) Escalation – Emergency Departments
AV Offload Cubicle Nurse
Adult Treatment Assessment Room Nurse
Environmental Services Department Team Structure – SHED
Children’s Treatment Room – SHED
Plastering Process – SHED
Code Pink – SHED
Code Responder Access and Paths of Travel
Emergency Call Response & Resuscitation Equipment – SHED
Ordering of Patient Meals in the SHED – Short Stay Unit
Pneumatic Tube System- SHED
Paths of Travel – SHED
Lockdown Processes- SHED
Dirty Utility Rooms in the SHED
Administration in the SHED
Access Management in The SHED
Electronic Bed Cards – SHED Short Stay Unit
Communication Changes in SHED
WestCASA
Use of Adult Acute Assessment Treatment Room, Negative Air Flow and Negative Pressure Rooms – SHED
Decontamination Shower Process – SHED
Food Services – SHED
Transfers Between The SHED and Maternity Assessment Centre (MAC)
Doortop Alarms in SHED
Duress Alarms in SHED
Pharmacy Services – SHED
Emergency Department Obstetrics & Gynaecology Registrar (EDOG) – SHED
Patient Streaming – SHED
Advanced Practice Physiotherapy in SHED
Clinical Handover
Virtual Fracture Clinic (V-FRAC) and Paediatric Virtual Fracture Clinic (P-VFRAC)
Management of Patient Valuables
Risk Screening in the Emergency Departments
BOC Management in Western Health Emergency Departments
Search of Patient or Visitor
Acute Sedation (Adult & Children)
Ambulance Victoria Arrivals – Patient Flow Processes
Behaviours of Concern Spaces in Western Health Emergency Departments
Cleaning and Care of Equipment in the Emergency Department
Patient Medication Storage in the Emergency Department
Best Care Framework in the Emergency Department
Alert & Allergy surveillance in the Emergency Department
Transfer of Patient within the Hospital
Discharge to the Community
Skin Assessment and Preventing Pressure Injuries
End Of Life Care & Advanced Care Planning
Managing and Reducing Falls in our Emergency Departments

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Patient Arrival & Triage

Beds: 3 Adult TAR, 1 Paediatric TAR, 2 BAR, 1 BAU Interview Room, 3 AV Offload Cubicles, 1 Digital Imaging Suite
Entry criteria: Triage – no criteria, BOC - 16-64 years (or by exception)
Length of stay: < 120 minutes, BOC < 1 hour
Clinical Care: ATS, Assessment, First Aid Streaming, Clerking, BOC – brief assessment and intervention of behaviours of concern

At a Glance
How We Work
The Environment

Adult Fast Track

Beds: 12 AM/PM - (0800 to 2300), 1 Ultrasound Suite, 1 - Digital Imaging Suite, 2 – Treatment/Plaster Rooms
Entry criteria: > 18 years (or by exception)
Length of stay: < 4 hours
Clinical Care: To provide care to patients with simple injury or illness.

At a Glance
How We Work
The Environment

Adult Acute

Beds: 24 Adult Cubicles (24/7)
Entry criteria: > 18 years (or by exception)
Length of stay: < 4 hours
Clinical Care: To provide care to adult patients who are acutely unwell, potentially unstable and complex. Fast Track provides care to patients with simple injury or illness.

At a Glance
How We Work
The Environment

Resuscitation Area

Beds: 4
Entry criteria: Any patient requiring 1:1 care
Length of stay : < 4 hours
Clinical Care: Critically unwell. Require airway, respiratory, circulation support

At a Glance
How We Work
The Environment

Children's Area

Beds: 9 Acute Cubicles (24/7) – 4 Fast Track (0800 to 2300)
Entry criteria: < =16 years (or by exception)
Length of stay: < 4 hours
Clinical Care: Paediatric patients not requiring 1:1 resuscitation care

At a Glance
How We Work
The Environment

Short Stay Unit

Beds: 24 Beds. 1 Class N Negative Pressure Room
Entry criteria: > 18 years (or by exception)
Length of stay : 4 – 24 hours
Clinical Care: Defined management plan and patient meets clinical pathways criteria

At a Glance
How We Work
The Environment

The Hub

Beds: 6 Beds - 4 Interview Rooms
Entry criteria: > 18 years (or by exception)
Length of stay : 4 – 24 hours
Clinical Care: Extended assessment and clinical management for patient with high prevalence, low acuity MHAOD presentations

At a Glance
How We Work
The Environment

Behavioural Assessment Unit

Beds: 4 Beds - 2 Behavioural Assessment Rooms (BARs) – 1 Interview Room
Entry criteria: > 18 years (or by exception), and BOC > 1
Length of stay : 4 – 24 hours
Clinical Care: Management, assessment and intervention of patient with acute behavioural presentations

At a Glance
How We Work
The Environment