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Policies, Procedures & Guidelines

Emergency Management & Response:

OHS

Clinical & Operational Practice:

Tools

  • Handover sticker
  • Cleaning audit
  • DOS Huddles: 0000, 0400, 0830. 1200, 1600, 1900
  • Nurse initiated pathology/radiology reference card
  • Foundations of Emergency Department Mental Health Care Staff Training Package (WeLearn Course)
  • Distraction and Calming Pack
  • Emergency Triage Education Kit

What’s Different?

    • New dedicated spaces for MHAOD patients
    • Streaming process
    • Lockdown process
    • Paths of travel
    • Bedside emergency roll down equipment
    • Roller doors at bed heads for medical services panel
    • First responder trolley with defibrillator
    • Behavioural Assessment Rooms
    • Visitor access and intercoms
    • Staff Base door release buttons
    • Staff base control for beverage bay roller door and boiling water unit
    • Medical emergency response for admitted patients
    • ED PA second channel
    • Swipe access medication safes
    • Monitored medication fridge
    • Lounge and Beverage Bay
    • Bedside music and patient variable lighting
    • Door Top Alarms (DTA) and anti-ligature design features
    • Bathroom occupancy sensors
    • Anti-barricade features (e.g. door release keys)

Communications

Telecommunication

  • Emergency lockdown pagers
  • DECT Phone – ED Registrar
  • DECT phones for NIC, MH Nurse Navigator and ED Consultants /Registrar & Clerk
  • Pagers for PSA’s
  • Pagers – PSA, PCN
  • Mobile – Paediatric Consultant/Registrar
  • Landline phone
  • Landlines for clerical staff and all other staff
  • Fax
  • ED PA

Screens

  • EJB
  • EDIS Handover Screens
  • EDIS information screen
  • ED Status

Other

  • CCTV
  • Intercoms
  • Bedside emergency checklists
  • Department cleaning schedule
  • Fixed duress/portable duress
  • Nurse call & emergency call
  • BAU medical rounds
  • EMR
  • EDIS
  • Huddles and handover