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Policies, Procedures & Guidelines

Emergency Management & Response:

Clinical & Operational Practice:

Roles & Responsibilities

Nursing:

Medical:

EMH

  • Consultant Psychiatrist (working across ED)
  • Mental Health Registrar (working across ED)

Tools

  • Handover sticker
  • Cleaning audit
  • DOS Huddles: 0000, 0400, 0830. 1200, 1600, 1900
  • Nurse initiated pathology/radiology reference card
  • Foundations of Emergency Department Mental Health Care Staff Training Package (WeLearn Course)
  • Distraction and Calming Pack
  • Foundations of Emergency Department Mental Health Care Staff Training Package
  • Distraction and Calming pack
  • Headphones and entertainment options
  • Interstitial blinds

What’s Different?

      • New dedicated spaces for MHAOD patients
      • Streaming process
      • Lockdown process
      • Paths of travel
      • Bedside emergency roll down equipment
      • Roller doors at bed heads for medical services panel
      • First responder trolley with defibrillator
      • Visitor access and intercoms
      • Staff Base door release buttons
      • Staff base control for beverage bay roller door and boiling water unit
      • Medical emergency response for admitted patients
      • ED PA second channel
      • Swipe access medication safes
      • Monitored medication fridge
      • Patient lounge and beverage bay
      • Bedside music and patient variable lighting
      • Door Top Alarms (DTA) and anti-ligature design features
      • Bathroom occupancy sensors
      • Interstitial blinds
      • Anti-barricade features (e.g. door release keys)

Communications

Telecommunication

  • Emergency lockdown pagers
  • DECT Phone – ED Registrar
  • DECT phones for NIC, MH Nurse Navigator and ED Consultants /Registrar & Clerk
  • Pagers for PSA’s
  • Pagers – PSA, PCN
  • Mobile – Paediatric Consultant/Registrar
  • Landline phone
  • Landlines for clerical staff and all other staff
  • Fax
  • ED PA

Screens

  • EJB
  • EDIS Handover Screens
  • EDIS information screen
  • ED Status

Other

  • CCTV
  • Intercoms
  • Bedside emergency checklists
  • Department cleaning schedule
  • Fixed duress/portable duress
  • Nurse call & emergency call
  • BAU medical rounds
  • EMR
  • EDIS
  • Huddles and handover