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Management of Patient Valuables

This document provides a summary of best practice in relation to management of patient valuables. The summary has been created to support staff during the Sunshine Hospital Emergency Department Redevelopment transition and early post-move period, and has been endorsed by the ED Leadership Team.



The purpose of this document is to ensure there are clear systems and processes in place for managing patient valuables in a secure and transparent manner.


This QRG applies to all presentations to the Emergency Department.



It is the responsibility of the Nurse Unit Managers and Directors of the Emergency Departments of each site to ensure the relevant staff are familiar with this QRG, that it is implemented according to the guidelines as outlined within, and that there is compliance by all staff members.


Guideline/Process Detail

What does this look like in Practice:

  • Ability to document patient accepting responsibility for own valuables
  • Documentation of valuables entered into safe due to patient unable to understand or consent to securing own belongings
  • Documentation of valuables entered onto safe at request of patient or NOK

Key Points:

  1. It is the responsibility of the staff member admitting a patient to document in the progress notes that the patient is accepting responsibility for the safekeeping of their valuables and that the patient has been offered the opportunity to have their valuables lodged for safekeeping with Western Health Security.

In the Emergency Department this will be documented on the Emergency Observation Chart AD52.

  1. All valuables and belongings present with the patient are to be documented in the Electronic Medical Record (EMR) within the patient’s notes.
  2. If patient wishes to leave valuables in the safekeeping of the health service then staff should contact the roving security guard for a valuables lock up bag. The tag number and time the valuables transferred possession should be noted in the progress notes.
  3. For patients who are unable to make decisions with respect to their valuables, the Next of Kin (NOK) is to be contacted and encouraged to take any valuables the patient won’t require during their stay home for safekeeping. It is the responsibility of the staff member admitting the patient to document the decision of the NOK with respect to valuables and to document the items that are removed from the patient by the NOK for safekeeping.

Under no circumstances are patient valuables to be housed in the S8 or S11 drug cupboard or in any other ward security device.

Supporting Documentation

OP-RS5 Management of Patient Valuables

OP-RS5 Lost and Found Property

Transfer of patient within the hospital QRG


Governance Table

Title: Management of Patient Valuables
Version: 1.0
Date Published: February, 2021
Date of scheduled review: February, 2022
Author:  Approver: 
ED leadership Team ED Leadership Team
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