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quality EDucation

Welcome to quality EDucation. A central location of resources related to the quality and safety priorities of the emergency medicine program.

The quality EDucation initiative aims to simplify quality and safety information and messaging, while also providing staff with regular information about how we perform in against important quality and safety metrics. Communication about quality and safety will come in three forms:

Themes of the week:

Each week a Theme of the Week (TOTW), will be published on the unitED microsite. The TOTW will focus on a very specific quality and safety topic. The TOTW will be presented and discussed at pre-shift huddles through the week, and staff will be invited to discuss any issues related to that topic with their peers and their line manager.

Quick Reference Guides:

A suite of easy to understand Quick Reference Guides (QRGs) Have been developed to support staff to keep up to date with clinical and operational best practice in the department. Most QRGs will link to a department or organisational Policies, Procedures or Guidelines. The content of the QRG will summarise the key information of the PPG. In some cases PPGs will be produced to promote a change in practice, supporting staff to adopt the change.

Are you ready for accreditation?

Follow this link for a brief summary of the NSQHS standards and information on what you need to know when the accreditors arrive.

 

 

Know how we are doing:

Each week a new know how we are doing update will be published on the unitED microsite. The information in these update’s will communicate our performance against important quality and safety priorities. The aim of sharing this information with staff is to promote a conversation about opportunities for improvement, while highlighting the areas where we perform very well.

Current Quality Improvement Projects

Here we will publish a list of the current improvement projects.

These are;

  • AV Offload
  • Mechanical Restraints
  • Comprehensive Care

 

quality EDucation - our program March to July

Monday 27th March - Sunday 9th April 2023 - Preventing and Controlling Health Care Associated Infection

Live Best Care:

Nursing Leads

  • SH- Vanessa Cirelli & Taylor Voss-Smith
  • SSU-Chamisa Fokomoton & Karen Salisbury
  • FH- Alexis Tajkman, Jaret Barfield & Sheldon Overall
  • WTN- Liz White & Irene Kirby
  • BMUC- Jane Grey
  • MHUC- Joy Hutchins

Theme of the Week

  • Week 1 –Introduction to Preventing and Controlling Health Care Associated Infections
  • Week 1 – Intravenous Cannulation
  • Week 2 – Standard and transmission based precautions
  • Week 2 – Cleaning patient equipment

QRGs

Resources

Mandatory Training

  • ANTT
  • Hand Hygiene
  • Performance Reviews
  • BLS/ALS

Audit Schedule

Monday 10th - Sunday 23rd April 2023 - Medication Safety

Live Best Care:

Nursing Leads

  • SH- Chris Poropat & Kerri Jenkins
  • SSU- Heather Flack
  • FH- Lauren Hopkins, Arthur Mantzaris & Sadiqah Jaghoori
  • WTN- Ray Alelis
  • BMUC- Jijo Varghese
  • MHUC- Louise Anthony

Theme of the Week

  • Week 1 –Medication Safety
  • Week 2 – APINCHS

QRGs

Resources

Mandatory Training

  • Performance Reviews
  • BLS/ALS
  • Pain Management

Audit Schedule

WH Emergency Dept Audit Schedule.

Sunshine SSU Audit Schedule

Monday 24th April - Sunday 7th May 2023 - Comprehensive Care

Live Best Care:

Nursing Leads

  • SH- Jenny Singleton & Lyn Le
  • SSU-Mae Temporal & Heather Friskin
  • FH-Ruth Coleman, Suzi Rusey & CNS Dave Nguyen & Vanesa Petaia
  • WTN Dani Walsh
  • BMUC- Karen Eaton
  • MHUC-TBA

Theme of the Week

  • Week 1, 24th -25th April –  End of life care and Advanced care planning.
  • Week 1, 26th -30th April –Skin Assessment and Pressure injuries
  • Week 2, 1st May-4th May – Managing delirium within the ED
  • Week 2, 5th May – 7th May. –Falls within the ED

QRGs

Resources

Mandatory Training

Audit Schedule

WH Emergency Dept Audit Schedule.

Sunshine SSU Audit Schedule

Monday 8th - Sunday 21st May 2023 - Communicating for Safety

Live Best Care:

Nursing Leads

  • SH- Georgina Stewart & Sheridan
  • groves
  • SSU-Von Madrinan & Heather Friskin
  • FH- Megan Parrish, Nerina Fiamengo & Isobel Dale
  • WTN- Eleanor Chappel & Kath Hydes
  • BMUC- Di Dixon
  • MHUC- Lauren McIntyre

Theme of the Week

  • Week 1, 8th May-11th May – ISBAR
  • Week 1, 12th May – 14th May– ED to ward handover
  • Week 2, 15th May – 17th May – EMR Documentation, Alerts and Allergies
  • Week 18th May – 21st May – Discharge to community

QRGs

Resources
Mandatory Training
  • Manual Handling
  • Performance Reviews
  • BLS/ALS
Audit Schedule

22nd - 28th May 2023 - Clinical Governance

Live Best Care:

Nursing Leads

  • SH- Chris Poropat
  • SSU-Julie Spencer & Samila Sadikovic
  • FH- Eloise Carter, Elizabeth Borowik &Josephine Bailey
  • WTNLiz Coates
  • BMUC- Christine Trist
  • MHUC- TBA

Theme of the Week

  • Week 1 – Best Care Framework
  • Week 2 – Riskman

QRGs

Resources

Mandatory Training

  • Occupational Violence and Aggression
  • Positive Workplace behaviours
  • Fire and Emergency Procedures
  • Performance Reviews
  • BLS/ALS

Audit Schedule

WH Emergency Dept Audit Schedule.

Sunshine SSU Audit Schedule

29th May - 11th June 2023 Blood Product Management

Live Best Care:

 

 

 

Nursing Leads

 

 

  • SH- Chris Poropat & Kerri Jenkins
  • SSU- Heather Flack
  • FH- Lauren Hopkins, Arthur Mantzaris & Sadiqah Jaghoori
  • WTN- Ray Alelis
  • BMUC- Jijo Varghese
  • MHUC- Louise Anthony

 

Theme of the Week

 

  • Week 1  – Pathology Ordering
  • Week 2 – Blood Transfusion

QRGs

 

Resources

 

Mandatory Training
  • Blood Management
  • Performance Reviews
  • BLS/ALS
  • Pain Management

 

Audit Schedule

 

 

 

12th- 25th June 2023 - Recognising and Responding to Acute Deterioration

Live Best Care:

Nursing Leads

  • SH- Sarah Quick & Kathryn Sceaney
  • SSU- Von Madrinan & Samila Sadikovic
  • FH- Duong Quan, Jess Hanson & Sharyn Gregor
  • WTN- Maggie Supernak & Christie Nicolai
  • BMUC- Julie Nuzzo
  • MHUC- TBA

Theme of the Week

  • Week 1, 12th June – 14th June– Adult Deterioration
  • Week 1, 15th June – 18th June – Paediatric Deterioration
  • Week 2, 19th June – 22nd June –Mental Health Deterioration
  • Week 2, 23rd June–25th June –  Obstetric Emergencies

QRGs

BOC Management

Code Pink

Resources

Adult deterioration PPT

Paediatric Deterioration PPT

Mental Health Deterioration PPT

Obstetric Emergencies PPT

Code Pink – Obstetric Emergencies

Spotlight on deteriorating patients

Standard 8 Q&A

WELEARN Adult deteriorating patient

Prevention and Management of Deteriorating Adult Patient

WELEARN- Foundations of Emergency Department Mental Health Care

Mandatory Training

  • Paediatric Sedation
  • Nurse Initiated x-rays
  • Performance Reviews
  • BLS/ALS

Audit Schedule

WH Emergency Dept Audit Schedule.

Sunshine SSU Audit Schedule

26th June - 2nd July Partnering with Consumers

Live Best Care:

Nursing Leads

  • SH- Chris Poropat
  • SSU-Julie Spencer & Samila Sadikovic
  • FH- Eloise Carter, Elizabeth Borowik &Josephine Bailey
  • WTNLiz Coates
  • BMUC- Christine Trist
  • MHUC- TBA

Theme of the Week

  • Week 1 – Closing gap
  • Week 2 – Partnering with Consumers

QRGs

Resources

Mandatory Training

  • Occupational Violence and Aggression
  • Positive Workplace behaviours
  • Fire and Emergency Procedures
  • Performance Reviews
  • BLS/ALS

Audit Schedule

WH Emergency Dept Audit Schedule.

Sunshine SSU Audit Schedule

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The aims of Quality EDucation

Our vision for the  quality EDucation project, is to create a set of resources that support staff to provide Best Care on the floors of our EDs.

We also hope that these resources and the project, promote open conversation about patient safety and quality care in our departments.

We invite staff to actively discuss the themes of the week with their colleagues and the leadership team. If you have an improvement idea we would like to hear about it.